top of page

FAQ

  • How does COVID-19 impact the order
    We are fulfilling orders per usual. There might be delays on shipping, please take this into consideration. Thank you for your support of our brand.
  • What size should I choose?
    You can check out our size guide here or under the product description on each product page. If you areb in betwwen sizes, we recommended sizing up.
  • If my bikini doesn't fit, can I return it?"
    Yes! You can return or exchange the items that doesn't fit within 30 days. Please do make sure the items are still in same condition and packaging as you receive them. Please learn more about our return and exchange policies here. For more question, send us an email to wini.oceanvibe@gmail.com
  • What payment methods are accepted?
    We accept the following payment methods: -VISA -MasterCard -Amex -Discover -PayPal
  • The item I want is out of stock, what do I do?"
    You can email us here to enquire for the out of stock item and we will provide information to assist you get the item.
  • Do I have to pay for return shipping?
    All customers are liable and resposible for their return fee. We suggest using a service that offers tracking and insurance as we are not held responsible for anylost packages.
bottom of page